1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, mobile) when you visit a website.
They help improve browsing experience and allow websites to function properly.

2. Why We Use Cookies

We use cookies to:

• Ensure the website functions correctly

• Improve speed, security and performance

• Remember user preferences (e.g., language or cookie settings)

• Analyse website traffic and user behaviour

• Assist in appointment booking and user session management

We do not use cookies to collect sensitive personal information without your knowledge.

3. Types of Cookies We Use

🔹 Strictly Necessary Cookies

Required for the Site to function. These cannot be switched off. Examples:

• Website security

• Session management

• Appointment booking

🔹 Performance & Analytics Cookies

Help us understand how visitors use the Site so we can improve functionality. Examples:

• Google Analytics / tracking metrics

• Page performance monitoring

🔹 Functionality Cookies

Remember choices you make for a smoother experience. Examples:

• Language and display preferences

• Cookie consent settings

🔹 Marketing / Third-Party Cookies (if applicable)

Used when embedded services are present. Examples:

• YouTube / Vimeo video embeds

• Social media links

We do not sell or trade cookie data.

4. Third-Party Cookies

Some features on our Site may rely on third parties who may place their own cookies, such as:

• Google Analytics

• Booking system provider

• Video platforms (e.g., YouTube)

• Social media platforms (e.g., Facebook, Instagram)

We do not control these cookies and recommend reviewing their respective privacy/cookie policies.

5. Managing & Controlling Cookies

You can control or disable cookies at any time by:

• Using the cookie consent banner/pop-up (where available)

• Adjusting your browser settings

Common browser control links:

• Chrome: Settings → Privacy & Security → Cookies

• Safari: Preferences → Privacy

• Firefox: Options → Privacy & Security

• Edge: Settings → Cookies & site permissions

Please note:
Disabling cookies may affect website performance or prevent booking systems from functioning correctly.

6. Data Collected Through Cookies

Cookie data may include:

• IP address

• Location (approx., based on IP)

• Device and browser information

• Browsing behaviour on the Site

This information is used for analytics and performance improvement only.

7. Updates to This Cookie Policy

We may update this Cookie Policy periodically.
Changes take effect immediately once posted on this page.
Please review this policy regularly for updates.

8. Contact Us

For questions about cookies or privacy practices, contact:

📧 Email: info@metacog.co.uk